Everything about finding parts, ordering, payment, delivery, guarantee and returns. Did not find your answer? Get in touch.
Hawaii Parts is a store of original used (b/u) car parts. We hold over 170,000 parts in stock, sourced mainly from vehicles bought at US auctions. We have been operating since 1996.
These are parts removed from used vehicles. They are original (OEM) — made by the car manufacturer, not aftermarket copies. Every part is inspected before sale.
All parts are original (OEM), removed from real vehicles. We do not sell aftermarket copies.
Use the search: select your car make, model and year, or type the part name. The catalog filters available parts to fit your car.
Yes. Enter your VIN and the system identifies your car make, model and year and finds compatible parts. VIN decoding is powered by the NHTSA database.
Yes. Enter an OEM number or article in the search field and we will find the part by its original manufacturer code across the whole catalog.
Each part page lists compatible makes, models and years. If in doubt, send your VIN to a manager and we will confirm fitment before shipping.
Our main warehouses are in Honolulu, Kahului and Hilo. We also have a mainland warehouse in Poland. We ship from the nearest warehouse that has the part in stock.
Add the part to your cart, go to checkout, enter your contact details, delivery and payment method, then confirm the order. A manager will contact you to confirm.
No, you can order without registration. But a personal account makes it easier to track order status and your purchase history.
Card online (via Stripe), cryptocurrency, bank transfer by invoice, PayPal, and cash on delivery (pay on receipt).
Yes. Card payments are processed through the secure Stripe payment service. We never store your card details.
Yes, cash on delivery is available — you pay for the order at the carrier branch when you receive it.
UPS, USPS, and self-pickup from our warehouses in Honolulu, Kahului or Hilo.
Usually 1–3 business days within the United States after dispatch. If the part is in our Poland warehouse, delivery may take a little longer.
Delivery cost is calculated by the carrier (UPS / USPS) at their rates. Self-pickup from the warehouse is free.
Yes. Choose self-pickup at checkout and collect the part from our warehouse in Honolulu, Kahului or Hilo once it is confirmed ready.
After dispatch you will receive a tracking number by email. You can track the status on the "Tracking" page on our site or on the carrier website.
Yes. All parts come with a 7-day guarantee from the moment you receive them. If a part is faulty, we will replace it or refund you.
The guarantee covers hidden defects and faults not visible on inspection. The part must be free of installation marks and keep its factory markings.
Fill out the online return form on the "Returns" page, providing your order number and reason. A manager will confirm the return and give shipping instructions.
You can return an item within 7 days of receipt if the part is in original condition: no signs of installation, with markings and unique code intact, and proof of purchase.
Refunds are issued within 7 business days after we receive and inspect the returned item — using the same method as your payment.
Submit a return through the form right away, selecting "defective" or "wrong part". In that case the seller covers return shipping, and we arrange a replacement or refund as fast as possible.
Hawaii Parts gives partners their own clone-site under their brand plus access to the entire warehouse. A distributor earns a margin on every sale. Learn more on the "How it works" page.