1. Return conditions
- You can return goods within 7 days from receipt.
- The part must be in original condition: without signs of installation, use or mechanical damage.
- The original appearance, factory markings and the part’s unique code are preserved.
- A document confirming the purchase is available (receipt, order number).
2. How to arrange a return
- Contact us by phone or email and provide the order number and the reason for the return.
- The manager will confirm the return and provide shipping instructions.
- Send the part via UPS to the specified address, packing it securely.
- After receiving and inspecting the part, we will process the refund.
3. Refund timeframe
Funds are refunded within 7 business days after the returned goods are received and inspected. The refund method matches the payment method: to the bank card or by another agreed method.
The cost of return shipping is paid by the buyer, except when the goods turned out to be defective or did not match the description — in which case the seller covers the shipping.
4. Exceptions
The following are not subject to return:
- Used parts with signs of installation or operation.
- Parts with a damaged or missing unique code/marking.
- Goods damaged due to improper installation, use or storage.
- Electrical and electronic components that have been connected or activated (unless otherwise provided by the warranty).
- Parts manufactured or ordered individually for a specific request.
In case of a defect found within the warranty period, the warranty terms described in the Terms of Use apply.